Helping others cope with the emotional upheaval of a major loss is a funeral director’s most important job but beyond their supportive nature, they are also required to take care of all the logistics concerning the funeral service. From the moment of first contact, funeral directors and their supportive staff are dedicated to serving your family in a time of need on a 24 hour basis.
This begins with the initial contact of arranging transportation of your loved one into our care, no matter if it is day or night. We also ensure that the appropriate documentation is completed along with this transfer.
When the family meets with us for arrangements, the funeral director will guide you through the decision making process of how you best want to honour your loved one. We then act on your behalf in contacting the applicable service providers such as the church, clergy, musicians, hall, caterer, and cemetery. We also proceed in preparing the necessary supplies that will be needed for the service such as the casket / urn, items of personalization (casket corners, plaques, jewellery, photo enlargements, floral arrangements, candles, slideshows, recorded music, memorabilia), stationary, guest book, and monuments (both lettering and installation). An obituary notice will also be placed on our website and can also be placed with newspapers of the families choosing
We also prepare your loved one for their final disposition. All individuals are treated with respect and we proceed with bathing, dressing, hairstyling and placing the individual in the selected casket. Pending the disposition choice, embalming and cosmetics will take place and / or transfer to the crematorium.
We complete the applicable paperwork; notifying Canada Pension Plan, receiving the death certificate, registering the death with Vital Statistics, submitting the Burial Permits, providing an estimate, submitting payment and honorariums to applicable facilities and individuals, assistance in completing Canada Pension Plan Death Benefit, as well as Survivorship Benefit if applicable, providing a final bill of expenses, providing Funeral Directors Statements of Death (FDSD) and monument permits where premitted.